Breakout Session 1
Driving Student Success Through Superior Engagement in Dynamic Classrooms
Vernon Smith, American Public University
Join the Provost of American Public University to hear how the American Public University System (APUS) culture of caring supports students' success through enhancing the student experience. Active student and faculty engagement fosters the building of meaningful relationships, which promotes professional growth for both students and faculty. The University seeks to advance social, economic, and environmental well-being through the transformative power of education with dynamic, engaging, quality learning experiences.
The STAR Program: A Constellation of Caring
Nyk Ryan, Carlos Barraza, Darina Dorado, Jenna Terribile and Elizabeth Dunphy, GateWay Community College
Driven by learning science and modeled on the international Supplemental Instruction program, GateWay’s STAR Program connects students in difficult courses to their classmates and to a student leader who helps guide them towards college success. STAR leaders are strong students elected by their former instructors to support the instructors’ classes and are trained to conduct review sessions using active and collaborative strategies that engage students with the class material and each other.
Why: At the Center of it All
Diane Chapman and Anne Suzuki, Paradise Valley Community College; Doug Berry, Phoenix College; Andrea Scherrer, Scottsdale Community College
Make your Why happen in Maricopa! Create a culture of care through purpose-driven conversations, engagement strategies, and collaborative leadership in and out of the classroom. A cross-functional team of administrators and faculty propose how starting with “Why” strengthens relationships and enhances retention across Maricopa.
From Access to Graduation: A Collaborative Approach to Connecting Students to Both On-campus and External Supports to Ensure They are Successful
Melissa Turnbull, Joy Carter, Beth Ann Wright, Abdi Noor, and Dylan Raymond, Mesa Community College
The Mesa Community College Social Services program creates a culture of caring by providing information and access to on-campus and community resources that meet basic needs such as medical coverage, food, clothing, and emergency assistance. College faculty, staff, Arizona State University School of Social Work interns, and community organizations collaborate to help students receive resources to overcome life barriers. This support helps students feel supported and nurtured by the college and achieve academic success.
ABC’s of FYE: Addressing Needs, Building Foundations, and Challenging First Year Students
Melissa Carpenter, Lydia Anderson, Pandi Bromley, Mesa Community College; Andrea Astorga-German, Ariel Gutierrez, Jenny Ordaz, Mesa Community College Students
The First-Year Experience (FYE) is a year-long college program designed to provide first-year students with the services/support needed to successfully transition to college. Focusing on first-generation students and/or those needing foundational coursework, the program provides student success strategy instruction and academic support. Faculty, student ambassadors, and learning facilitators work with student cohorts based on designated sections of first-year courses. Participants experience career/major exploration and develop financial literacy, leadership, and community engagement skills.
The Power of Woo- Using Emotional Intelligence to Nurture Success in any Environment
Southern New Hampshire University
All learners want to know three things when they enter the classroom: That they have the skills to succeed, they have a community that supports them, and that the lessons learned in class are relevant to their long-term success. These tenets are key to nurturing the growth of learners in any learning environment. We’ll discuss strategies that Southern New Hampshire University uses to nurture learners and how we can all help students to succeed.
EXCELing at GateWay Community College - Recognizing Opportunity Achievement Resiliency!
Luis Callejas, Linda Martin, Neida Estrada, Oliver Martinez, GateWay Community College
EXCEL is a student success program for first-generation and/or low-income students. The GateWay EXCEL program is one of three EXCEL sites district-wide. The program assists students to remain focused, connected, and engaged in order to be successful in academic planning, transfer support, and support services in an effort to minimize or completely remove cultural, academic, and/or financial barriers that would impede the EXCEL student’s academic and personal success.
Projects on Parade: MSI 2019
Ashley Stich, District Office; Tenisha Baca, Glendale Community College; Christianne Nieuwsma, Paradise Valley Community College
In this session, we will share out 14 projects designed in cross-college, cross-discipline, cross-functional teams during the 2019 Maricopa Summer Institute (MSI) projects to support student success. Many MSI 2019 projects have continued to grow and, where possible, individual groups may share what they are currently doing and how their project has grown. These student-centered projects were designed using an informed improvement process, are evidence-based, and maintain a focus on student success.
Student Success Specialists: Making a Difference One Class at a Time
Minerva Pargas and Jamie Martin, Phoenix College
The Student Success Specialist program began as a mentoring program in 2008 and has evolved into the service it is today. Our fleet of student success specialists are embedded into classes and serve as peer mentors and tutors. The program stemmed from the need to better serve our student population as more than 70% of Phoenix College students are considered first-generation status. Student Success Specialists serve as guides and help students successfully navigate the higher education system.
Nurturing Faculty to Create a Culture of Caring
Jonathan Paver, District Office; Charity Peak, Association of College and University Educators (ACUE)
According to the RP Group, faculty must take the lead in supporting student success. However, little attention has been paid to preparing educators with the pedagogical knowledge and skills necessary to be effective instructors. This interactive session will explore how nurturing faculty through comprehensive professional development promotes student success. Participants will explore ways that instructors can demonstrate they care and present evidence-based instructional approaches that improve student engagement, persistence, and learning.
Breakout Session 2
Global Leadership Retreat: Cultures + Conflicts + Creativity = Caring
Leonor Carrasco, Glendale Community College; Annie Jimenez, Chandler-Gilbert Community College, District Office International & Intercultural Education; Therese Tendick, Scottsdale Community College; Heather Windster, Rio Salado College; Student Panelists
The highly successful Maricopa Colleges Global Leadership Retreat is an annual 2 ½ day retreat filled with powerful experiential learning where approximately 80 students (half American and half international citizens) discover leadership styles across cultures, develop conflict resolution skills, and share their cultures. Through a review of the design and outcomes and hearing from student testimonials, the presenters show how this retreat has built a culture of trust between cultures and caring for student growth and development.
Want to know more about this session? Contact Therese Tendick at therese.tendick@scottsdalecc.
CARE Teams: How to Integrate Student Support Services Into the Classroom for FYE
Sharon Zygowicz, Kerry Sanderson, Suzanne Ringle, Julie Hancock, Ruben Saenz; Jennifer Brown, Darryl Greeley, Kyoko Olson, Carla Ghanem, and Azania Thompson, GateWay Community College
GWCC has spent several semesters developing a student CARE Team model: Connection, Accountability, Resources, Equity. The CARE Team represents an integration of resource and service areas (Career Services, Advisement, Financial Aid, Student Success/Peer Mentors, the Learning Center and Enrollment Services) into a CPD 150 Strategies for Success course. The CARE Team provides critical knowledge and skills to students for FYE and beyond through application-based learning and strives to promote grit, self-efficacy, and a sense of belonging.
Teaching and Learning on Purpose
Cynthia Kiefer, Robert Martin, Wally Olsen, Joseph Ortiz, and Andrea Scherrer, Scottsdale Community College
We know when students possess a sense of purpose, they thrive and remain stable in their aspirations. We show we care when we provide opportunities for students to explore their sense of purpose. The faculty presenters in this session will share what they learned from their students over one year steeped in inquiry centered on their student’s sense of purpose. Session participants will learn ways to support students in recognizing, developing, and articulating their purpose.
What is Student Success? Structuring Classroom, Curriculum, and Experiences in the Online Learning Environment
Jeff Hall and Julie Nideffer, Division of General Education, Ashford University
All incoming students have a first experience with their institution. Supporting online first-year students is quite important, particularly given the proliferation of online students and their lag in standard measures of success. This presentation describes strategies to support the success of first-year students aimed at helping students be successful in their first year of online education. Key areas include online orientation programs, online first-year experience courses, co-curricular engagement, creating a culture of care, general education competencies, and the structure of the online classroom to support the persistence of learners.
Crip Time: Understanding and Accommodating Neurodiversity in Academia
Kate Mohler, Mesa Community College
“Crip Time”, a term from disability culture, refers to the flexibility that some individuals need to excel at school and in the workplace. This might include restructuring grading approaches, extending deadlines, accommodating students who process information at different speeds, and/or providing quiet spaces for class preparation or re-energizing. This session will help attendees to better-understand disabled students’ potential needs and to help all students access support resources in face-to-face classrooms, online, and on campus.
CGCC's Food Waste Recycling Project: A Model For Experiential Learning
Yvonne Reineke, Miriam Kleinman, Mickey Marsee, Patrick Williams, Chandler-Gilbert Community College
CGCC’s Food Waste Recycling Project can serve as a model for how experiential learning in and across several disciplines can engage students in real-world learning for college success. As a high impact practice, experiential learning is "the process whereby knowledge is created through the transformation of experience” (Kolb 1984). These opportunities to transform experience into knowledge place students in real-world learning situations that require critical thinking, problem-solving, and collaboration with other students, staff, and faculty.
How to Operationalize Caring
Sam Garman, District Office
Ok, I care. So now what? As community college professionals, we choose this work because we care about students and we know that the students who need us the most often don’t get everything they need from our system. How do we go from caring about a specific population of students, to actually meeting their needs on our campuses? We will look at our work serving students from foster care to learn lessons on nurturing other populations. You will leave this session with an understanding of the next steps that you can take to better serve students on your campus.
What Are We Doing and Why? Transparent Assignments for Student Success
Helice Agria, Phoenix College; Jeffrey Andelora, Mesa Community College
Transparency in higher education is a framework for helping students successfully navigate learning experiences. Discover how small adjustments to writing assignments and providing goal-directed feedback can have a big impact; focusing students on the purpose and skills needed to be successful throughout the course and beyond. Academic support and advisee attendees will have an opportunity to learn about other transparency methods and collect a “secret decoder ring” designed to decipher less than transparent assignments.
Veterans Success: Nurturing Those who Have Served our Country
Andrea Banks, Robert Dorsett, and Antonisha Dorsey, District Office
The Maricopa County Community College District has utilized a multi-faceted and unified approach in addressing the critical issue of helping veterans succeed in higher education. Through diverse programming, strategic planning, support services, and community collaborations, the ten colleges are working together to nurture student veterans so they are able to achieve their academic and career goals.
Fostering Student Learning and Success through Study Skills Support
Patricia Ashby, Tia Bruised Head, Neil MacKay, and Renee Davis, Scottsdale Community College
An important goal for every student is to successfully pass their courses and advance in their programs. Many students struggling with difficult courses need academic support. This session presents three innovative methods to nurture student success: 1) Peer tutoring, where students teach each other good study habits; 2) Study Skills Workshops, provided by Counseling Services to improve study strategies; 3) Linked developmental reading and biology courses, to directly apply reading strategies to course assignments.
Breakout Session 3
Bear Down Without Leaving Town with the University of Arizona!
Annique Petit, Nikolas Glazier-Hodge, and Sarai Alvarado, University of Arizona
The University of Arizona has many opportunities for our students, and for Maricopa Employees locally and online. Come and learn the latest about Arizona’s land grant research institution, and how to bear down without leaving town! We will also be presenting a “sneak peek” at our new transfer portal!
Caring and Being Human: What's Student Success Got to Do with This?
Carla Ghanem, GateWay Community College
In alignment with a culture of caring, this session presents Fink’s Taxonomy of Significant Learning as a framework for students’ success. It particularly focuses on how two of the dimensions, Caring and Human Dimension, can aid in students’ success. Participants will discuss when learning becomes significant and will create significant learning experiences. Faculty, staff, and administrators alike will walk away with an actual experience to be implemented upon return to their campuses in their position.
Seek First to Understand, to Care!
Dori DiPietro, Mesa Community College
College is stressful for students as well as the staff who care about them! The presenter will share her recent Maricopa Institute for Learning Research Fellowship results on the prevalence of our students’ past adverse childhood experiences and present-day stressors as well as how the use of mindfulness benefits all involved in higher education, creating successful outcomes and a college culture of care that fosters the whole person… mind, body, and heart!
Creating a Culture of Development: Preparing Faculty and Staff for Transformation through a Student Success Lens
Sarah Banner, Mesa Community College, David Hall, Rio Salado College
Effective transformation requires the development of faculty and staff through a student success lens. Educators need to understand the need for change, identify training gaps, and utilize tools to create relevant development experiences. MCCCD recently released a self-paced Canvas course to prepare advising professionals for transformational change. This session will allow participants to collaborate on a personalized professional development plan for their department that ties with each of the elements of the Student Success Framework.
From Theory to Practice: The Successful Implementation of a New Student Orientation using FOIs
Rikki Karren, Nuria Sanchez, Regina Hernandez-Garcia, Tracy Tanner, Rich Givens, and Lewis Brownlee, Estrella Mountain Community College
Directed by Guided Pathways, EMCC has redefined its new student orientation: ROAR. Students attend ROAR by their Field of Interest (FOI) and make a connection to their peers and the Integrated Student Support team. Combining innovation, best practice, and student development theory, EMCC created an experience promoting a culture of caring where over 1000 students were seen by FOI over SU19. The redesign saw a significant increase in student knowledge regarding support services and academic success.
Creating Ripples of Kindness to Foster a Community of Caring
Michael Tapscott, Kerry Sanderson, Terese Brown, Sarah Hanley, Regina Peebles GateWay Community College
Creating Ripples of Kindness to Foster a Community of Caring: GateWay Community College has become the first community college to implement a structure of well-being centered on the 5 C’s (Connection, Contribution, Career, Character, and Care). Through kindness and gratitude, we will explore ways to implement positive psychology practices that foster a community of caring, creating rippling effects campus-wide. Attendees will gain hands-on experience and will leave with examples of simple, evidence-based practices.
Integrating Social Media to Improve Student Engagement
Krista Fabrick, Chandler-Gilbert Community College
Learn to use social media to increase engagement in your classroom and the community. Social media in the college classroom and community encourages students to interact with one another, allowing them to build stronger connections and support each other. It also increases engagement and interest in the course content. We will discuss multiple platforms that can work for all types of classes in any academic discipline. You will leave ready to apply the principles.
Flipping the Script: Proactive Outreach for Student Financial Aid and Literacy
Amy MacPherson, Christine Moore, Minerva Pargas, Cynthia Ramos, Megan Tena, and Roberto Villegas Gold, Phoenix College
Many students are one financial emergency away from having their educational goals derailed. Let’s create a culture of financial awareness and support for our students! Join us to learn how you can influence the holistic learning experience in order to support and nurture students in making financial decisions for the successful completion of academic and personal goals. We will discuss programming, best practices for all-college engagement and identify opportunities to connect with students throughout campus.
Since You Asked"--Connecting Students with Their Community Through the Veterans Heritage Project
Holly Jacobus, Glendale Community College; Sheri Bakunowski, Paradise Valley Community College; Michelle Dew, Scottsdale Community College
This project is designed to build bridges between students and veterans through one-on-one interviews. Students conduct interviews, compose essays, research, and publish work that is archived in the Library of Congress. Through this experience, students develop an appreciation for history, increase their awareness of diversity and cultures, work to improve writing skills, and have an understanding of civic engagement. The learning and connections that students and veterans achieve through this project can be life-changing.
What does a caring college look like?: Three Student Leaders and EMCC Alums present concrete examples of how institutions can show they care v. not caring
Chantele Carr, Rio Salado College; Linda Rodriquez, Alyssa Guerra, Steffanie Arce, and Norma Hernandez, Arizona State University
Although we may believe that our colleges create a culture of caring, how do we know? Including students’ voices in student programming, student services, advising, classroom curricula, the hiring process, and governance at the college and district level is important and signals to students that we value them, their viewpoints and their experiences. In this session, three former MCCCD student leaders present on whether their college embraced a culture of caring with concrete examples.